Carriage Charges and Delivery Information

How are your delivery charges structured?

Carriage is charged by weight. The weight of oil works out around 1kg per Litre but this may differ per product.

Please see our full list of carriage charges below.

Within the UK, orders are sent via the delivery service HDNL.

What are your delivery lead times?

When placing an order with OilsandStuff.com, we'll do all we can to get your order to you as quickly as possible. The majority of items are held in stock and dispatched from our UK warehouse. UK delivery will take less than 7 working days (i.e. Monday to Friday inclusive), unless we contact you to advise otherwise. In 90% of cases, delivery is made well before this.

In case of Bank Holidays please allow an extra working day.

Some of our more specialist items are not permanently held in stock in our warehouse and therefore will have to be ordered from our suppliers. This means that delivery times for these items will be longer. The maximum delivery times for these items are highlighted on their product pages and we will advise you if there should be any delays.

Where can my order be delivered to?

You can order for delivery to your home or work address, or to an alternative address - whatever's convenient for you! We regret that our couriers are not able to deliver to PO boxes, university campuses and military bases.

Deliveries that are not to your registered billing address may require additional security checks, particularly if this is your first order. We will contact you if this is the case.

We deliver to UK addresses.

All delivery charges will be shown clearly during the checkout process.

How will I know when my order will arrive?

Goods delivered on standard delivery services should arrive between 7am and 5:30pm, Monday to Friday, although couriers may in some circumstances attempt delivery after 5:30pm. Most parcels will require a signature. If you are out when the courier arrives, the courier will attempt delivery on the next working day and will leave a card to confirm. You can of course call the courier contact number to arrange a different mutually convenient time.

The courier will normally attempt to deliver the items twice before marking them return to sender. Re-delivery of your goods shall be charged at the original carriage fee plus a return charge which shall be taken from the same credit or debit card used to place the order.

Carriage charges

Carriage prices reflect our own courier costs - we do not look to make a profit on carriage. This is to ensure our prices remain as competitive as possible. If you have any queries regarding our carriage charges or delivery to an address, please contact us.

Please Note: The weight of oil works out around 1 Kilo = 1 Litre but this may differ by product.

Pails and Cases (including 12x1L, 3x5L, 20L and 22L products)

Barrels (including 200L, 210L and 209L products)

Important Notes:

Re-delivery of your goods may be charged at the original carriage fee plus a return charge which will be taken from the same credit or debit card used to place the order. Please see our terms and conditions for full details.